Common Problems

I have requested my password but the system says "user not recognized"

Most of the time is because when high not give your email or gave a different one or mistyped. Send an email with your mail and your ID to reservas-aadd@go-fit.es

and tell you what your case or order directly at the counter of the center and update the email.

I have requested my password but the system does not recognize me when using the app.

Probably he forgot to validate the link came by email. You must validate the email and immediately you can make reservations.

I have requested my password, I validated my email and everything worked well for a few days and then stopped working.

This is because some security updates that damaged a few passwords. If you were to spend just you must reapply for a new password and validate the email and should work again.

I do not know how to ask for my password.

Go to page: http://www.go-fit.es/ConsiguePassword/

and fill out the requested therein. If I had doubts use the help page in the top menu.

After you click on send you receive an email that must be validated by clicking on that link attached.